Shipping & returns
Every order is packed by our team at our California and Georgia warehouses. Here is exactly what to expect.
Shipping
- Ships from
- Our warehouses in California and Georgia
- Ships to
- Addresses in the United States
- Leaves our warehouse
- Within 1-2 business days
- In transit
- 3-7 business days
- Cost
- Free on orders of $50 or more; $4.95 otherwise
- Tracking
- Emailed as soon as your order ships
Need to change an address or cancel? Call 1-855-892-4002 or email [email protected] as soon as possible. Orders often ship the same day, so we can't always catch them.
Returns
You have 30 days from your order date to return a damaged or unused item for a refund to your original payment method, or for store credit or an exchange if you prefer. Shipping charges are not refunded.
- Call 1-855-892-4002 or email [email protected] (or reply to your order confirmation) to get a return authorization.
- Write your order number clearly on the outside of the package.
- Ship it to the address below. We recommend a trackable service; we can't accept packages marked “Return to Sender.”
Refunds are generally processed within 5-10 business days of the return arriving, then take 3-7 business days to post, depending on your bank. Free gifts and promotional items are final.
Auto-delivery & memberships
Every product page starts on a one-time purchase. If you choose a delivery schedule or join a paid plan such as the DealTeam6 Membership Rewards Program, it renews at the price and interval shown when you signed up until you cancel. You can cancel anytime in your account, by calling 1-855-892-4002 or by emailing [email protected]; there's no fee and no minimum. Full details are in our Terms.
DealTeam6 is operated by Vital Innovations LLC, 18766 John J. Williams Hwy #388, Rehoboth Beach, DE 19971.